In order to efficient handle all incoming call, iSoftel’s automated attendant and voice mail system make sense in today’s environment of enhanced information service.
The system will able to work as operator who able to transfer calls , leave voice message and notify when having messages in any extensions. It also serves as an agent to service customers and monitor all calls activities.
Systems Feature
• Multiple language Announcement
• Schedule announcement for different time such as working hour and holiday
• Automatic transfer call to extension
• 24 hours service for handling all incoming call
• Unlimited voice mail boxes
• Retrieve ,Delete ,Forward ,Reply ,Broadcast voice message from inside and outside office
• Send attached Voice / Fax mail to e-mail address
• Self-provisioning personal profile
• Web base administration and report
• Call bridging as follow-me service
• Perform as fax servers |